Mods4cars Support Product Support Knowledgebase
General
Suggested knowledgebase articles:

Knowledgebase General

Articles in this category

Where can I find the installation / programming / operation manual / instructions?

The most up-to-date installation instructions, operation manuals and firmware updates can be found HERE

1,351
(12)
Top stops opening / closing when I shut off the car or turn on / off the ignition

To be able to turn the ignition on or off while the top still continues to open/close you have to program the settings as follows: Function 2 - One-Touch top operation to EXTENDED MODE (EXT)

569
(3)
What is the GREEN LED on the module for?

The green LED signals a correct installation and shows the status of the module. When installing any module, this LED will help you determine if the module is receiving data or if there is a problem. ...

783
(8)
USB configuration for ALL MODULES with USB port

All new modules now come with a USB port for quick firmware updates and PC based configuration. Please go to www.mods4cars.com/usb for more information and software downloads. There you can find our ...

13,251
(39)
When I click remote lock / unlock the roof does not open / close

Please make sure that you press the remote button with the right timing, about one tap per second. If you press too fast or too slow then it will not work.

676
(10)
When I connect the module, windows cannot find the FT232R USB driver

You need to install the USB driver first. Follow step 2 and 3 of the manual: http://www.mods4cars.com/m4cupdate/manual/en.php

726
(19)
USB troubleshooting. What if the module doesn't connect or m4cconnect can't find the module?

Troubleshooting tips for connecting the module to USB. Connecting the module just to the USB port (outside of the car) powers the module through the USB port, the green LED on the module should turn ...

3,740
(24)
Replacement Parts: Yellow - Blue - Red Wire Tap / T-Tap

  They are available at: www.amazon.com - search for "3M T-Tap" www.oreillyauto.com - search for "tap connector"

457
(2)
When I try to start m4cconnect on Windows I get an error saying that FTD2XX.DLL can not be found.

Problem: When trying to run m4cconnect without ever having connected the module to the USB port first may result in an error message stating that m4cconnect cannot run due to a missing FTD2XX.DLL fil...

1,386
(8)
Faulty USB driver included in OS X Mavericks, Yosemite and El Capitan prevents proper operation of m4cconnect. *SOLUTION*

Problem: When installing m4cconnect on Mac OS beginning with Mavericks, proper operation is not possible. m4cconnect v1.11 will not connect to the module, m4cconnect 1.21 and later will report a warni...

13,655
(116)
How do I swap out the circuit board after receiving a replacement from support?

Question: How can I open the module up to swap the electronics board on the inside after receiving a replacement from Mods4cars support? There are no screws on the enclosure anywhere. Answer: The...

496
(1)
MANUAL installation of the USB driver under WINDOWS

Under certain circumstances it may be necessary to install the USB driver for the module manually. In cases where auto detection fails or Microsoft Update is temporarily offline and the driver can not...

24,798
(178)
Windows suddely lost one-touch, don't roll up after closing the top or stop too soon

Problem: This is a generic problem that can happen on ANY car with electronic window controls with pinch-protection. Either after disconnecting the battery or after installing/uninstalling the module...

838
(16)
Demonstration video of the Mods4cars Blinker Setup Menu used on most SmartTOP modules

This video is a demonstration of the Blinker Setup Menu used on most SmartTOP modules. The left arrow always shows the selected function, the right arrow shows the current programmed setting. On some ...

1,451
(11)
When trying to run m4cconnect under Windows, an error about a missing MSVCR100.dll is shown

Problem: When trying to run m4cconnect under Windows, an error message is shown about a missing DLL and the app does not atart.   Cause: Windows does not come with all runtime libraries out of the box...

1,300
(26)